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Official update status - Native Access (current version: 3.9.0)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.9.0 You can download the latest version here: 3.9.1 - 2024-03-15 FIXED Addressed an issue where Mac OS X 11 Intel users were…
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Native Access Download Failed
I am unable to download/install any Applications, Instruments, Effects, etc. When clicking on Install I just receive a Download failed message with no additional information. I have un-installed and re-installed all software with no success. My OS is Mac 14.2. Please help as none of my NI software or hardware is useable at…
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Loads of issues came out of nowhere after new update
Native Access error "Installation failed; Invalid location" Running Native Access 3.9.1 and Mac OS Sonoma 14.4. Installation paths are set to default and have been the whole time, just randomly stopped working after updating with no fix. NI is pretty lousy to get in touch with and with handling these issues. Was hoping to…
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Native Access 2 says not enough space to update / download...
Good Morning All, This morning I logged into Native Access 2 and saw I had 12 products to update, including Session Strings Pro 2 (this will be important in a minute). I selected "Update All" and received an error message saying "Not enough space." The approx. space needed was 50 GB (Session Strings Pro 2 was approx. 39…
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MK3 and Native Access
Hello everyone, I have a Komplete 14 Collector's Edition. I want to buy a Maschine MK3 (and take advantage of the Komplete Select license that I want to install on my laptop). How will this be handled in my Native Access account ? Thanks
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How to fix "Installation failed: invalid location" / "Review your location ..." error messages
Hi. I'm running the most current version of native access. I've had this bug for quite some time now, and I've already deleted all the files associated with kontakt 7 and uninstalled and installed old and new versions of native access, and restarted my computer a bunch. And now even after doing all that, when a product…
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How can I solve "Status: Cancelled" in Native Access with products I've bought individually?
In June 2023, I subscribed to Komplete NOW. A month later, I cancelled it, and I bought Komplete 14 Standard as well as a bunch of individual products (like "Duets" and "Alicia's Keys"). Everything was working fine. Two days ago (about 8 months after Komplete NOW's cancellation and the purchase of those individual…
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All my Komplete Instruments are in Demo Mode
All my Komplete instrumenst are in demo mode and my libraries are missing. I have deadlines and mixes to finish and I'm utterly at a loss
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Native Access Q1 Update
Hi everyone, Welcome to another quarterly update! Before we jump into things, I want to deeply apologize for the service instabilities on January 22, thank you for your patience, and remind you that our services are back up at usual capacity. I’ll follow up with more information after our postmortem to share what happened…
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Komplete 8 Installed synths still wanting activation
Got a new desktop. Moved my ext drive that contained K8 from my old computer and got everything activated via NA. Live 12 Suite is my DAW. All plugins show in the L12 browser, but ask to be activated when I insert one to a track. Massive, Battery, FM8, Absynth 5 etc. ask this. Kontakt works fine, as does Reaktor. In NA,…
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Native Access problem installing Traktor DJ2
Hi, I'm trying to install Traktor DJ2 but when it comes to start Native Access2 I can´t go any further!
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Strange Objects with Native Access 3.9.0
I've installed the latest Version for Windows (3.9.0). Since then i got on the first places three Libraries without name, without version, instead installed with an exclamation mark, without release notes. What is this ? Why does NI use us as Betatesters for their software? One bug out, two new ones in. The same with…
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Kontakt update
Hello, I'm having a problem with updating my Kontakt 7 to the latest 7.8.1 version. Although my computer meets the hardware requirements, I don't get the message in my Native access.
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Fresh install, windows, review your location preferences??
Hey all. So I've freshly installed Windows 10 Download native access. I have a license for traktor 3. I try to download traktor through access. Installation failed: review your location preferences?? Everything is default. Initially I did download traktor trial thinking I could activate it.. imported all the old files from…
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How do I download to MacBook Air in conjunction with an external SSD
OK the title pretty much says it all. I'm pretty sure I can do this but need to find instructions. Given a 256gig ssd in the 'Air', I want to install with large sample libraries (Kontakt etc) to an external drive with the main software (Kontakt etc) on the start up disc. I currently have Komplete 12 Ultimate CE so there is…
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NA and upgrade
I have Komplete Ultimate v 10 and will soon be upgrading to v14. Will the items that are now in my NA be overwritten? In particular I would like to also keep Kontakt 5. Will that be removed in favour of v7 or will v7 just be added. And the same question probably for other items. Thanks for any help, cheers, Bob.
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Folks saying they cannot download... should upgrade to Native Access 2 (black)
There are closed answers saying to contact support... that is not likely necessary. If you are using Native Access 1 (white version), you should update manually to version 2 (black version). I was not getting prompted to update, but once I did, some licenses magically showed up, including Schema Light.
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"Native Access" download 'License Agreement' won't accept an input that would allow it to function.
March 16, 2024 "Native Access" download "License Agreement' doesn't allow me to input my agreement. Thus, it won't advance to a download function that will allow me to "register" a new product and download my current purchased instruments. Can anyone prove assistance? wesjon
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NATIVE ACCESS showing installed software as not installed, content location correct
After the auto update other expansions and kontakt are seen as not installed & not showing up on maschine. full disk access is granted under macs preferences, screenshots attached. 16 GB Apple M2 Pro , Sonoma Version 14.2.1 (23C71)
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Why won't Native Access Update any of my products ?
I've tried everything I can think of. I've even downloaded the latest version. I keep getting " There's an issue with the installer service. To resolve this issue, try restarting Native Access. If this doesn't restart your computer and try again." I have tried both and neither worked ! I'm stumped! Any help would be most…
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Native access 'not currently available in your country or region' (Australia)
Hey, I've just bought a new machine + and I'm trying to install Machine 2.0 onto new MAC (no disc drive). Previously had the Machine 2.0 Mikro unit and software set up on old Mac (which died). Im quite hopeless with all things software related but had it working before so can't see why I shouldn't be able to set up the…