1. Please do not install macOS 10.15 Catalina yet, as Native Instruments software and hardware products are not supported under macOS 10.15 yet. For more info, please go HERE!
    Dismiss Notice

Traktor Pro 2 Serial Unlicenced Error with Brand new S4

Discussion in 'Technical Issues (Archive)' started by Jon_Snow, Jun 22, 2011.

  1. Jon_Snow

    Jon_Snow New Member

    I purchased my S4 with the traktor 2 included, but to my surprise there was only traktor s4 install only, and I just downloaded the demo to see if that serial worked, and it still doesn't it comes up with an error reading, Not Activated - The serial number you have tried to activate is not licensed yet WTF?

    Some one help me please!
    I have emailed support as well, but I haven't received any email with tracking number so I'm posting here.
  2. TomDooley0075

    TomDooley0075 NI Product Owner

    hmm, if you ordered the S4 with the included software, you have the S4 software and everything is like it has to be.

    or did you purchased the Traktor Pro 2 software additionaly?
  3. Count Zero

    Count Zero ModerAUtor Moderator

    Did you post a ticket using the forum on the website or just try e-mail them?
  4. apford

    apford NI Product Owner

    Like the others said, contact support. In the meantime,

    Try uninstalling the demo.
    Then install the S4 software.
    Launch the service center and see if it shows any updates.
  5. Jon_Snow

    Jon_Snow New Member

    All sorted, serial was for traktor 2 pro. Issue with product license alignment! All fixed thanks for your help!
  6. Claguey

    Claguey New Member

    hey im having the same issue! wat did u do to solve it?
  7. Jon_Snow

    Jon_Snow New Member

    Send suppor an email and they will get it fixed up for you