1. Hi everyone,

    Apple just released Logic Pro 10.5 for MacOS 10.15. We found out that Crush Pack, Mod Pack, Replika, and Replika XT will crash.

    Our teams are currently working on a fix, and we hope to have this out to you as soon as we can!

    Best wishes, 
    The NI Team

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    A quick update on our Summer of Sound sale, which went live earlier this week. While the sale has already been active both on our website and with retailers worldwide, we felt that it was not the right time to do any marketing around it. We felt that there were more important voices and messages that needed to be heard during this time.

    We know that this a popular sale and that many of our regular customers look forward to this event each year, so we just wanted to let you know why we have not communicated about it so far. All communication will be going live on Monday, in the meantime, we hope that you will find something in our sale that excites you. Stay safe and happy music making.

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Understanding path directories

Discussion in 'NATIVE ACCESS' started by KodiJ, Mar 25, 2020.

  1. KodiJ

    KodiJ NI Product Owner

    Messages:
    1
    When the Content location and Download location are changed in the Native Access application the installation fails, but when changed back to default the installation is successful.

    Are there any know issues with Native Access (Mac) which will only allow content to be downloaded only on the internal SSD or HDD?
    Below are the screenshots.

    Screenshot 1 - shows the locations are at default.
    [​IMG][/IMG]

    Screenshot 1.1 - Show the installation process is successful with default locations.
    [​IMG][/IMG]

    Screenshot 2 - shows the locations are changed to an external drive.
    [​IMG][/IMG]

    Screenshot 2.1 - The installation process is unsuccessful.
    [​IMG][/IMG]
     
  2. ShelLuser

    ShelLuser NI Product Owner

    Messages:
    703
    What's the error message?

    Most obvious causes would be that the new location doesn't have enough free space or that you don't have the proper permissions to use it, check for that first.

    (edit) Glossed over the screenshots too fast but I can assure you that changing these locations works as intended. At least on Windows so it seems weird if that wasn't the case on Mac.
     
    • Like Like x 1
  3. RyanJamesShaw

    RyanJamesShaw NI Product Owner

    Messages:
    2
    I'm having the same issue. I have a 1tb external SSD that is empty and all permissions.
     
  4. Blindeddie

    Blindeddie NI Product Owner

    Messages:
    1,802
    I have a quick question. (For both Kodij and Ryan) that may help narrow down this issue.
    How is the external drive formatted? And is it the same format type as the drive that the default download location points to?

    peace,

    Blindeddie
     
    • Like Like x 2
  5. RyanJamesShaw

    RyanJamesShaw NI Product Owner

    Messages:
    2
    Both drives are formatted to Mac OS Extended (Journaled). Only the internal OS drive is formatted to APFS.

    Cheers,

    Ryan